Question 1

How do I transfer ownership of my team?

Accepted Answer

Transferring team ownership requires assigning administrative rights to the new owner in the Team Management page, and then manually transferring billing responsibility by having the new owner subscribe before the previous owner cancels.

Question 2

How do I manage my subscription or upgrade my plan?

Accepted Answer

You can manage your subscription by logging into your dashboard, navigating to the Profile page, and clicking Manage Subscription under the Subscription & Billing section.

Question 3

What happens when I remove a member from my team?

Accepted Answer

The removed member's account is converted to a free Starter plan, and they lose access to team data. However, the team retains all data (open houses and visitors) created by that member while they were on the team.

Question 4

What are the limits for each plan?

Accepted Answer

Starter (Free) allows up to 3 active open houses and 50 visitors/month. Pro allows unlimited open houses and visitors for one agent. Team includes all Pro features for up to 5 members with shared data.

Question 5

How do I create effective neighborhood guides?

Accepted Answer

Focus on lifestyle (parks, hobbies), provide market expertise (key data, local laws), and create community connection (event calendars, local offers).

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