Open Home Kit - Application Privacy Policy

Last updated: 6/24/2026

1. Introduction

This Privacy Policy applies to the Open Home Kit application ("Service", "we", "us", "our"). It describes how we collect, use, and handle your personal information when you use our service as a real estate agent ("Agent"). This policy does not cover the data you collect from your clients or visitors; that is governed by your own privacy policy.

2. Information We Collect (from Agents)

When you sign up for and use Open Home Kit, we collect the following information:

• Account Information: Your name, email address, password, and chosen subscription plan.
• Profile Information: Optional details you provide, such as your phone number, brokerage name, license number, website URL, and profile picture.
• Payment Information: We use a third-party payment processor (Paystack). We do not store your credit card details.
• Usage Data: We may collect data on how you interact with our Service to help us improve it.

3. How We Use Agent Information

• To provide, operate, and maintain our Service.
• To process your subscription payments.
• To communicate with you, including sending service-related announcements and responding to support requests.
• To improve our Service and develop new features.

4. Data You Collect (Visitor Data)

You, the Agent, are the "data controller" for the information you collect from visitors at your open houses ("Visitor Data"). Our Service acts as a "data processor" on your behalf. You are responsible for ensuring you have a valid legal basis (like consent) for collecting and using this data, and for having your own privacy policy that you provide to your visitors.

5. Data Security

We implement industry-standard security measures to protect your account information and the Visitor Data stored on our platform. All data is stored in a secure cloud database (Firebase).

6. Third-Party Services

We use third-party services for payment processing (e.g., Paystack) and infrastructure (e.g., Google Cloud, Firebase). These services have their own privacy policies which we recommend you review.

7. Your Rights

As an Agent using our Service, you have the right to access, correct, or delete your account information at any time through your profile page or by contacting us.

8. Contact Us

If you have any questions about this Privacy Policy for the Open Home Kit service, please contact us at privacy@openhomekit.com.